COVID-19 Updates

In view of the developing situation of COVID-19 (Coronavirus Disease 2019), ParkwayHealth Laboratory will be sharing health advisories on this webpage and implementing measures for the safety of our patients, visitors and staff.

For information on the coronavirus situation in Singapore, please visit the Ministry of Health website.

7 April 2020

Visitor and patient advisory

All visitors are required to fill the visitor registration form before entering hospital premises. Patients will be further required to fill a health declaration form at the respective treatment facilities within the hospital.

With effect from 7 April 2020, all inpatients will not be allowed to have visitors, unless they fulfil one of the following criteria:

Visitation hours should be strictly followed and limited to one 2-hour block per day as far as possible.

Visitors are required to follow social isolation and infection prevention and control measures. These include:

  1. Washing of hands with soap and water for at least 20 seconds, or applying at least 60% alcohol-based disinfection rub on hands before entry
  2. Bringing of own mask and ensuring that the mask is worn at all times during the visitation
  3. Maintaining social distancing of at least 2 metres from the other patients and visitors
  4. Not communicating and interacting with other patients or visitors

All next-of-kin/caregivers are encouraged to switch to telephone or video calls as an alternative to physical visits, and our hospitals will facilitate this on a regular basis where possible.

  • All patients are only allowed to have ONE visitor or accompanying person (including caregiver) who meets the above criteria at any time. Discretion will be given by management on a per case basis.
  • Specialist clinics will be reminded to inform patients of visitor restrictions prior to their appointments, and visitors may be denied entry should they fail to meet any of the above criteria.
  • Patients/visitors may be denied entry should entry criteria not be met.

Close contact refers to:

  • Anyone who provided care for the patient, including a healthcare worker or family member, or who had other similarly close physical contact
  • Anyone who stayed (eg. household members) at the same place as a case
  • Anyone who had close (ie. less than 2m) and prolonged contact (30min of more) with a case (eg. shared a meal)