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COVID-19 Updates

At ParkwayHealth Laboratory, we are closely monitoring the ongoing situation of the novel coronavirus (COVID-19) in Singapore and around the world. Your health is our biggest priority.

We have implemented strict measures at our premises for the protection of our patients, visitors, staff and healthcare workers, as well as for the wider community. Rest assured we are responding to the situation by the day, and are adapting our operations to ensure our hospitals continue to be a safe environment for both existing and new patients who require medical attention.

Read about the measures we’re taking in response to the pandemic, and learn more about the coronavirus to keep you and your loved ones safe. You can also refer to Parkway Pantai Hospitals' COVID-19 self-care guide.

For information on the coronavirus situation in Singapore, please visit the Ministry of Health website.

For international patients, please read this FAQ.

Visitor and patient advisory

Last updated: 5 May 2021

All visitors and patients must check-in with SafeEntry via the TraceTogether app or token, and keep the app running / have the token with them at all times. All visitors must also wear a mask throughout their visits.

Visitors will also be required to fill in the Visitor Registration form and Health Declaration form at treatment facilities within the premises.

Please inform our staff if you have visited any inpatient wards at Tan Tock Seng Hospital on or after 18 April 2021. Prevailing MOH guidelines on suspect case definitions and entry restrictions will apply.


Visitation hours (8am – 8pm daily) should be strictly followed and each visit must not exceed 30 minutes. Visitors will also not be allowed to eat or drink within the inpatient wards and should keep their masks on at all times while in the patient care areas.

All visitors are required to follow social isolation and infection prevention and control measures. These include:

  1. No entry for visitors who are unwell or are on medical leave
  2. Washing of hands with soap and water for at least 20 seconds, or applying at least 60% alcohol-based disinfection rub on hands before entry
  3. Bringing of own mask and ensuring that the mask is worn at all times during the visitation. Other forms of protection such as face shield (on its own) or bandanna are not allowed
  4. Maintaining social distancing of at least 1 metre from the other patients and visitors
  5. Not communicating and interacting with other patients or visitors

  • Outpatients may be supported by 1 accompanying visitor if required. Discretion will be given by management on a per case basis.
  • Specialist clinics will be reminded to inform patients of visitor restrictions prior to their appointments, and visitors may be denied entry should they fail to meet any of the above criteria.
  • Patients/visitors may be denied entry should entry criteria not be met.