Our Mission Statement

" Parkway Laboratory Services will continue to be the premier reference laboratory in Singapore and Johor by providing high quality, cost efficient clinical and pathology laboratory services."

Quality Of Our Services

The scope of our services includes specimen handling, sample processing and analysis, reporting of test results, handling and delivery of supplies and test reports/information to our clients. Our internal quality audits, quality assurance and quality control programmes ensure the achievement of our service quality mission.

Quality Of Our Analytical Results

The integrity and reliability of the testing process have direct implication on the quality of analytical results produced. Besides the usual regular preventive and service maintenance on instruments and compliance to instrument calibration protocols, our laboratories also participate in many internal and external quality control programmes to monitor the testing processes.

Licenses And Accreditation

Licensure of Ministry of Health, Singapore, under the Private Hospitals and Medical Clinics Act 1980 (Chapter 248).

ISO 9002:1994 Quality System Certification, audited and awarded by Bureau Veritas Quality International (BVQI) to Mount Elizabeth Laboratories (comprising of laboratories located at East Shore Hospital, Mount Elizabeth Hospital and Henderson) during 1994-1999.

ISO 9002:1994 Quality System Certification, audited and awarded by the Singapore Productivity and Standards Board (PSB) to Gleneagles Hospital Laboratory during 1995-1999.

ISO 9002:1994 Quality System Certification (re-certification), audited and awarded by the Singapore Productivity and Standards Board (PSB) to Parkway Laboratory Services (comprising of laboratories located at East Shore Hospital, Gleneagles Hospital, Mount Elizabeth Hospital and Henderson) since 1999.

ISO 9001:2000 Quality System Certification, audited and awarded by the Singapore Productivity and Standards Board (PSB) to Parkway Laboratory Services (comprising of laboratories located at East Shore Hospital, Gleneagles Hospital, Mount Elizabeth Hospital and Ayer Rajah Crescent) since 2002.

Parkway Laboratory Services located at Ayer Rajah Crescent and other satellite laboratories located at East Shore Hospital, Gleneagles Hospital and Mount Elizabeth Hospital are registered under the Factory Act (Chapter 104).