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Our Mission Statement

“Parkway Laboratory Services will continue to be the premier reference laboratory in Singapore and Johor by providing high quality, cost efficient clinical and pathology laboratory services.”

Our Quality Assurance and Quality Control

Quality of Our Services

The scope of our services includes specimen handling, sample processing and analysis, reporting of test results, handling and delivery of supplies and test reports/information to our clients. Our internal quality audits, quality assurance and quality control programmes ensure the achievement of our service quality mission.

Quality of Our Analytical Results

The integrity and reliability of the testing process have direct implication on the quality of analytical results produced. Besides the usual regular preventive and service maintenance on instruments and compliance to instrument calibration protocols, our laboratories also participate in many internal and external quality control programmes to monitor the testing processes.

External Quality Assurance Programmes

SECTION PROGRAMME FREQUENCY
Haematology
  • CAP Surveys
  • National QAP for ABO/Rh Testing
  • National QAP for Malaria Parasite Testing
  • Thrice yearly
  • Thrice yearly
  • Twice yearly
Coagulation
  • CAP Surveys
  • Thrice yearly
Biochemistry
  • CAP Surveys
  • Thrice yearly
Point of Care Testing
  • CAP Surveys
  • Thrice yearly
Clinical Molecular
  • CAP Surveys
  • Thrice yearly
Immunology
  • CAP Surveys
  • National QAP for HIV Testing
  • Thrice yearly
  • Thrice yearly
Serology
  • CAP Surveys
  • Thrice yearly
Hormone
  • CAP Surveys
  • Thrice yearly
Therapeutic Drug Monitoring
  • CAP Surveys
  • Thrice yearly
Microbiology
  • CAP Surveys
  • National QAP for AFB Testing
  • Thrice yearly
  • Twice yearly
Body Fluids
  • CAP Surveys
  • Twice yearly
Seminal Analysis
  • CAP Surveys
  • Twice yearly
Urine & Stool Analysis
  • CAP Surveys
  • Thrice yearly
Cytology
  • CAP PAP Cytopathology - Conventional
  • CAP PAP Cytopathology - ThinPrep
  • CAP NGC Non-Gynecology Cytopathology
  • Half yearly
  • Half yearly
  • Quarterly
Histopathology
  • CAP PIP Surgical Pathology
  • CAP HQIP NSH/CAP HistoQIP
  • CAP MK Immunochemistry
  • Quarterly
  • Half yearly
  • Half yearly
Genetics
  • HGSA QAP (Cytogenetics)
  • UK NEQAS EQA (Molecular Genetics)
  • Yearly
  • Yearly
Abbreviations:
CAP College of American Pathologists
HGSA Human Genetics Society of Australia
QAP Quality Assurance Program
UK NEQAS UK National External Quality Assessment Schemes
EQA External Quality Assessment

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