Our Mission Statement
“Parkway Laboratory Services will continue to be the premier reference laboratory in Singapore and Johor by providing high quality, cost efficient clinical and pathology laboratory services.”
Our Quality Assurance and Quality Control
Quality of Our Services
The scope of our services includes specimen handling, sample processing and analysis, reporting of test results, handling and delivery of supplies and test reports/information to our clients. Our internal quality audits, quality assurance and quality control programmes ensure the achievement of our service quality mission.
Quality of Our Analytical Results
The integrity and reliability of the testing process have direct implication on the quality of analytical results produced. Besides the usual regular preventive and service maintenance on instruments and compliance to instrument calibration protocols, our laboratories also participate in many internal and external quality control programmes to monitor the testing processes.
External Quality Assurance Programmes
| SECTION |
PROGRAMME |
FREQUENCY |
| Haematology |
- CAP Surveys
- National QAP for ABO/Rh Testing
- National QAP for Malaria Parasite Testing
|
- Thrice yearly
- Thrice yearly
- Twice yearly
|
| Coagulation |
|
|
| Biochemistry |
|
|
| Point of Care Testing |
|
|
| Clinical Molecular |
|
|
| Immunology |
- CAP Surveys
- National QAP for HIV Testing
|
- Thrice yearly
- Thrice yearly
|
| Serology |
|
|
| Hormone |
|
|
| Therapeutic Drug Monitoring |
|
|
| Microbiology |
- CAP Surveys
- National QAP for AFB Testing
|
- Thrice yearly
- Twice yearly
|
| Body Fluids |
|
|
| Seminal Analysis |
|
|
| Urine & Stool Analysis |
|
|
| Cytology |
- CAP PAP Cytopathology - Conventional
- CAP PAP Cytopathology - ThinPrep
- CAP NGC Non-Gynecology Cytopathology
|
- Half yearly
- Half yearly
- Quarterly
|
| Histopathology |
- CAP PIP Surgical Pathology
- CAP HQIP NSH/CAP HistoQIP
- CAP MK Immunochemistry
|
- Quarterly
- Half yearly
- Half yearly
|
| Genetics |
- HGSA QAP (Cytogenetics)
- UK NEQAS EQA (Molecular Genetics)
|
|
Abbreviations:
| CAP |
College of American Pathologists |
| HGSA |
Human Genetics Society of Australia |
| QAP |
Quality Assurance Program |
| UK NEQAS |
UK National External Quality Assessment Schemes |
| EQA |
External Quality Assessment |